Monday, 19 July 2010

The end of the reference desk

From the blog of the McMaster University Librarian:

"After much planning and hard work the last of our reference desks is gone! Our library has completed the transition to “blended services” where library assistants handle most of the transactions at combined service points (circulation, interlibrary loan, research help). Our business library was the first to go in this direction around one year ago followed by our science/engineering library. Finally, I came in this morning to find that the last of our reference desks is now gone!"